We do not permit any person to improperly use the Hire Items.

There is an age limit of up to 5 years on our hire Items. Please ensure that no one over this age uses the equipment.

Further, a full ball pit (of 2000 balls) is not recommended for ages 2 years and under.

Please ensure that where a full ball pit is hired no child’s head is completely submerged/covered under the balls as this creates a risk of suffocation or other injury resulting from not being seen under the balls.

Importantly, drinks, food, and chewing gum are strictly prohibited on or near the hire equipment at any time, to avoid damage and choking.

Face paints, confetti, string and bubbles are also strictly prohibited on our equipment at any time. If any stains are on the equipment as a result of this, an additional cleaning fee will be charged or you could be subject to an entire equipment replacement fee. Please note, face paint permanently stains PVC and is not to be at your event while our soft play is being used.

All sharp objects such as shoes, badges, glasses and jewellery must be removed before entering our play zone.

Parents/ Supervisors MUST REMOVE THEIR SHOES before too entering the play zone. If our mats are damaged from high heels or shoes, $60 will be taken from your security bond per mat that has been damaged.

If our equipment is left dirty due to our guidelines not being followed, a $50 per hour cleaning fee will apply from your security bond. If stains do not come off, additional damage fees or whole item replacement fees may be applicable.

There are to be no acrobatics or gymnastics type activity performed on the soft play equipment at any time. Further, strictly no jumping, pushing, intentional colliding or any behaviour that is likely to result in injury to self or others.

No smoking, barbeques, lighters, toys, pets or animals to be on or near the hire equipment at any time.

Adults must not sit, stand or play on any of our soft play equipment.

It is recommended that shade is available for all outdoor setups, especially in warmer months. The external material of our equipment can get very hot, making burns possible.